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business thank you cards


Nothing shows your customer you appreciate their business more than a good old fashioned thank you card. A clean design with your logo and a hand written ‘thank you for your business’ can really go a long way with your clients – they will truly appreciate the gesture.

Handwritten thank you notes are a proven way to earn customer loyalty. It’s the little things that can really create a ‘wow factor’ for your customers and are certainly worth the investment several times over. While you can exhibit sincere gratitude in a well-worded email, there are many occasions when you should definitely make the extra effort to mail a real thank you note.

Here are our top tips on how and when to write a business thank you note:

  • Use note cards or stationery that reflect your business and showcase your business’s personality.
  • Ensure your handwriting is deliberate and legible!
  • Respond in a timely fashion.
  • Don’t include anything to promotional. The point here is to convey genuine gratitude, not to promote your business (even though this is natural side effect).
  • Greet your customer by name.
  • Express your gratitude and thanks – state why you are sending the note.
  • Close with a sign-off and sign your name. (Kind regards, Warm regards, Cheers – whichever feels best for you)

When to send a thank you note will be completely up to you and your business. Here are some ideas to consider:

  • When someone takes the time to meet with you.
  • When a new client places their first order.
  • With every order placed.
  • When sending client gifts (ie. Easter, Christmas, Birthdays).
  • When sending out product samples to prospects.

Really think how you could apply this simple yet clever marketing tool into your business!

Handwritten thank you notes really convey a sincere and heartfelt gratitude than an email simply can’t. They keep a line of communication open between you and your customer and will keep your name front of mind. So grab your pen and send a handwritten thank you note – it’s worth the few minutes it takes.

Are you looking for a professionally designed & printed thank you card? The Print Group Australia offer custom designed cards in a variety of shapes, sizes and card stock – with the appropriate envelope to match. For a professional look, we recommend personalising the front and back with your logos, colours and branding to help make the best impression.